Our shipping service is handled by ELTA Courier. Items are normally shipped within 1 to 4 business days from the day the or from the day the order is placed.
Free Shipping for orders over 60€ to Greece
For orders shipped to Greece, next -business- day delivery (from the day of shipment) is available and used as our standard shipping method.
Deliveries can also take place to the extended land and island network available by ELTA Courier all over Greece. In that case, your order is estimated to arrive at your place in 1-3 business days after its shipment.
For shipping to the island destinations of the ELTA Courier, delivery is estimated within 2 working days.
For areas outside the city limits of the ELTA Courier network (inaccessible areas) delivery is estimated within 1-4 working days.
(Changes / refunds are made at the customer’s charge)
Shipping to Cyprus
Orders to Cyprus are estimated to be delivered in 2-4 business days after shipment.
For orders below 110.00€ the cost is 14.00€.
Free shipping is offered for orders to Cyprus above 110.00€.
Countries we currently ship to cover the majority of international destinations around the world. If you live outside Greece or Cyprus and you would like to place an order, please contact us for specific delivery cost estimation.
Transit time for international shipments inside the E.U. is 5-7 business days on average (excluding Cyprus and Malta), while for other countries it may exceed those. Please note that we are not responsible for any customs charges that may occur to countries outside the E.U.
Delivery time is indicative; we are not responsible for delays that may occur due to factors beyond our control.
We hope you love your purchase, but we understand that some things just don’t work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for exchange or a full refund less any shipping charges. Returns for exchange must be delivered to us within 14 days of the date you received the item(s) and must be unused, in original packaging, and in the best condition that they were received. Returns for full refund must be delivered to us within 7 days of the date you received the item(s) and must be unused, in original packaging, and in the best condition that they were received. Return shipment costs are the responsibility of the buyer.
We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and traceable mail service. Please allow 1-2 weeks for your return to be processed.
To make a return, email us at firstname.lastname@example.org to request a return authorization. Please include the order number and item(s) you wish to return.